Tips and Tricks

Patient Satisfaction & Medical Facilities

Patient Satisfaction Press Ganey patient satisfaction surveys tell us that there is a clear link between patient satisfaction and their perception of quality of care and profitability.  Even if quality care is provided, if the perception is not there, patients walk away unsatisfied.  Thus, it’s essential to provide both quality care and the perception of care.  Thus, [...]

Sound Masking to Reduce Distractions

Everyday Distractions Workers are distracted.  There’s no denying it. The average worker is distracted more than 2 hours a day. They are interrupted over 70 times a day. These distracted workers cost businesses just under $600 billion a year! Distracted workers aren’t exactly focused or wonderfully motivated.  In fact, they’re known as disengaged workers.  And [...]

Eavesdropping in the Work Place & How to Protect Against It

Eavesdropping in the Work Place & How to Protect Against It In discussing the legality of eavesdropping, the Houston Chronicle says, Eavesdropping at work occurs in several forms: the employee who stands in the hall near an open door to listen to a conversation, electronic surveillance of computers, wiretapping on telephones and video surveillance. Although [...]

Sound Masking for Interruptions

This morning I took my son to his regularly scheduled speech therapy session.  What is irregular is the addition of two sisters, one fairly composed but full of questions and one very small and not at all quiet.  I did notice that after several cell phone calls I made in previous sessions, a certain sign [...]